Data Protection Policy


Data Protection Policy

Plumbing Profit Pros (a division of Principle Edge Inc.)

Last Updated: March 29, 2025

Introduction

At Plumbing Profit Pros, we’re committed to protecting the privacy and security of the personal data you entrust to us. Whether you're a customer, team member, affiliate, or vendor — your trust matters.This policy outlines how we collect, process, use, store, and protect personal data, in alignment with applicable laws including the Data Protection Act 2018, GDPR (for EU clients), and general privacy best practices.


1. Scope of Data Collected

We may collect personal data from:

Clients and prospective clientsEmployees and contractorsBusiness affiliates and partnersWebsite users and subscribers

This includes, but is not limited to:

Name, email, phone number, company name, and job titleBilling and payment detailsWebsite or system usage dataIP addresses and device/browser infoCommunication preferences


2. Why We Collect Personal Data

We only collect data necessary to:

Provide services and support to our clientsDeliver marketing and educational contentProcess payments and invoicesImprove our systems and customer experienceComply with legal and financial regulations


3. Our Data Protection Principles

We follow these core principles:

✅ Collected lawfully, fairly, and transparently🎯 Used only for specific, stated purposes✂️ Limited to what’s necessary🛠️ Kept accurate and up to date🧹 Stored only as long as needed🔐 Protected with appropriate security measures🌍 Only transferred internationally with safeguards


4. Your Rights (Under GDPR and similar laws)

You have the right to:

Access your dataCorrect inaccurate informationRequest deletion (“Right to be Forgotten”)Restrict or object to certain data usesWithdraw consent at any timeFile a complaint with a data protection authority


5. Security Measures

We use strong safeguards to protect your data, including:

SSL encryptionFirewalls and access controlSecure cloud-based storageRole-based system accessInternal training on privacy compliance


6. Data Sharing & Transfers

We may share your data:

With trusted service providers (CRM platforms, billing systems, support tools)To comply with legal obligationsWithin our parent company (Principle Edge Inc.) if needed to fulfill services

We never sell your data.If data is transferred outside the EEA (European Economic Area), we ensure legal safeguards are in place (e.g. standard contractual clauses).


7. Data Retention

We keep personal data only as long as necessary for the purpose it was collected or to comply with legal obligations. You can request data removal by emailing us directly.


8. Updates to This Policy

This policy may be updated from time to time. Any changes will be posted to this page with a revised “Last Updated” date. For material updates, we may notify you via email or system alert.


9. Contact Us

If you have questions or concerns about how we handle data, please reach out:📧 [email protected]

📍 73g Mary Dover Drive SW, Calgary AB, T3E 7A5

📞 1-403-760-1821